Digital nutritional support system goes live in Scottish care homes


More than 100 care homes in Scotland are to benefit from a digital nutritional support system developed by NHS Tayside in partnership with Inhealthcare.

The pathway is designed to improve the health and wellbeing of residents and reduce the inappropriate prescribing of oral nutritional supplements.

Inhealthcare worked with dietitians at NHS Tayside to develop the nutritional support pathway, which went live in October 2019.

Whenever there is cause for concern, care home staff use the service to refer residents to dietitians via a digital questionnaire.

Dietitians review the responses and if the patient is accepted into their caseload then care home staff are provided with advice on food and where appropriate, oral nutritional supplements.

A schedule for regular monitoring is established until the resident’s nutrition is stabilised.

Care home staff enter monitoring data into the digital platform and this includes weight, body mass index, food and drink intake, appetite and number of supplements consumed.

This data creates a patient dashboard that then creates alerts if readings fall out of range, allowing dietitians to respond to those most in need.

Janet Baxter, nutritional support service lead at NHS Tayside, said: “Our new service improves resident safety and experience, increases the engagement of care home staff in resident care and reduces inappropriate prescribing of oral nutritional supplements.

“It will make sure that residents are getting the right care at the right time in the right volume.”

It is hoped the service will help ensure more efficient prescribing by helping to cut down on the stockpiling of oral nutritional supplements as the system calculates the supplements used and what needs to be reordered, based on the patient intake for each care home.

Bryn Sage, chief executive of Inhealthcare, added: “We are delighted to be working with NHS Tayside on this innovative service.

“It will benefit the healthcare system by making it easier to manage routine cases and freeing up clinicians to focus their care on those residents with the greatest need.

“The technology has the potential to be expanded into other dietetic-led services for conditions such as diabetes, obesity, irritable bowel syndrome and coeliac disease.”

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