Servelec updates Rio to provide real-time access to patient data


Servelec Rio customers are now able to access real-time patient data from multiple organisations after an update to the system.

A new dataset is available via Healthcare Gateway’s Medical Interoperability Gateway (MIG) and will enable sharing of patient data between health and social care organisations using the electronic patient record (EPR) system.

The development will provide a real-time view of community, child and mental health data from Servelec’s Rio system through the Rio Smartview interface, the provider said.

The update will integrate with Servelec’s Conexus service, a platform used to promote interoperability and data sharing.

Neil Laycock, managing director of Servelec’s Healthcare business, said: “We believe that delivering efficient access to the right data at the right time to the right person is what will make the difference in the delivery of joined-up care.

“Providing real-time access to a patient’s clinical record is critical in the delivery of effective, informed care. When the same is also provided across other, non-clinical care settings, such as to social care practitioners, treatment of ‘the whole person’ is truly possible.”

Rio already provides users with access to MIG’s Detailed Care Record (DCR) service, which presents live feeds of data from a patient’s GP record.

The new Rio dataset can be viewed alongside the DCR service to provide a comprehensive view of a patient’s medical history.

Peter Anderson, managing director of Healthcare Gateway, said: “The Servelec community care dataset is an exciting extension to our product range, which will provide frontline primary and secondary care staff with access to crucial information held by community mental health services.

“By working closely with valued partners like Servelec, we aim to increase the availability of specialist patient data through the MIG to enable integrated, more effective healthcare.”

In June this year Servelec announced it was intending to enter the digital primary care space for the first time.

The supplier said it was planning to add some of its solutions and those of selected partners to the GP IT Futures framework.

In practice, this will mean supplying cloud-based, modern systems that can share life-saving patient information seamlessly and securely – from GPs to hospitals and social care settings.

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